• Where did you purchase your product?
  • What product did you purchase?
  • What kind of delivery and installation service did you have?
  • Basic delivery and hook-up
    Professional TV wall mount service
    Professional Home Appliance installation (e.g. Gas and waterline connection)
    Self-Delivery and hook-up
  • When did your delivery and installation for your product occur?
  • If your TV was professionally installed, did the installation team install the TV in the location that you requested?
  • Yes     No     I'm not sure     Delivery and basic setup only
  • If your TV was professionally installed, did the installation team use a level when they installed the TV?
  • Yes     No     I'm not sure     Delivery and basic setup only
  • If your TV was professionally installed , did the installation team explain and demo Smart TV (e.g. Smart Hub) functions (For Smart TV Model only)?
  • Yes     No     I'm not sure     Delivery and basic setup only
  • How satisfied were you that the delivery team tested functionality of your product?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How would you rate the delivery team in terms of the explanation and demonstration about the product after installation?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How would you rate the delivery team in terms of their delivery and installation skills?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How would you rate the delivery team in terms of protecting your home or merchandise from damage?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How satisfied were you with the delivery team meeting your pre-determined delivery time-frame?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How would you rate the delivery team for being professional and courteous including their appearance?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How would you rate the delivery team for cleaning up after delivery and installation service?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How satisfied were you with overall delivery and installation service?
  • Excellent     Good     Average     Fair     Poor
  • Please describe reason(Optional)
  • How likely are you to want the same delivery team back in your home on a future delivery and installation?
  • Most likely     Likely     Neutral     Unlikely     Least likely
  • Please describe reason(Optional)
  • How likely would you be to recommend the same retailer to a friend, considering the entire delivery process, from the time you made your purchase through the delivery?
  • Most likely     Likely     Neutral     Unlikely     Least likely
  • Please describe reason(Optional)
No purchase necessary to enter or win in the Samsung "DELIVERY AND INSTALLATION SURVEY" SWEEPSTAKES. Open to legal residents of the 50 US & DC, 18 or older. Void where prohibited. Sweepstakes starts 7/1/12 and 12/31/12. For Offcial Rules, which govern, click here.

Sponsor : Samsung Electronics America, Inc.