LN52A750R1F Remote Control Issues
This article addresses the following remote issues:
- Inability to program this remote to control another device.
- Some or all of the buttons on the remote are not working.
- Ordering a new remote control.
Information about both of these issues is below.
Inability to Program This Remote To Control Another Device
This Model television does not have a universal remote. The only way that this units remote control is able to control a external device is through the Anynet+ feature. To learn more about the Anynet+ feature click here
Some or All Of The Buttons Are Not Working
There are four conditions that can cause a remote to function improperly:
- Bad batteries.
- An electronic glitch in the remote.
- A defective remote.
- A defective remote sensor on the TV.
To determine which of these conditions is causing your problem, follow these steps:
- Open the battery compartment on the back of the remote and remove both batteries.
- Press and hold any button on the remote for 20 seconds.
- Release the button and reinsert the batteries and the battery cover.
Important: Make sure to insert the batteries properly.
- If the remote works, there was a glitch in the remote that was cleared when you discharged the remote in step 2. If the remote does not work, continue to step 5.
- Replace the batteries in the remote with new batteries.
Important: Make sure to insert the new batteries properly.
- If the remote works, your original batteries are dead. Continue using with the new batteries. If the remote does not work, there may be something wrong with the remote or with the remote sensor on the TV. Continue to step 7.
- To test your remote and the remote sensor, perform one of the following tests:
- Digital Camera Test
If you have any digital camera (including a camera phone), you can test any remote. To test the remote, follow these steps:
- Turn your camera on.
- Aim the remote at the lens of the camera from about 6-10 inches away.
- Press any button on the remote. You will see the Infra Red eye of the remote flashing on the LCD screen of your camera if the remote is working properly.
Note: You should see something like in the above picture if your remote is sending a signal.
If the above test indicated the remote is working, the problem is in the remote sensor on the TV. Click Create Online Service Request below to set up service on your TV. If the above test indicated that the remote is not working, you have a defective remote. Scroll down for information on ordering a new remote. Have your model and serial number in hand.
- Test Another Remote On This TV
If you have another remote that is known to work on this TV, you can test that remote on the TV. To test a second remote on the TV, follow these steps:
- Make sure that the second remote is in the TV mode.
- Press POWER on the remote and see if it turns the TV on.
If the TV turns on, the problem is in your Samsung remote. Scroll down for information on ordering a new remote. If the TV does not turn on, the problem is in the remote sensor. Click Create Online Service Request below to set up service for your TV.
Ordering a New Remote
If none of the above solutions work, you will need to replace the remote. You can order a Samsung remote from J&J International, our Authorized Parts Distributor. To go to J&J on line, click here. To order by phone, call 1-800-627-4368.
If you cannot find your remote at J&J, you may be able to find it elsewhere on the Internet. To see if your remote is available elsewhere, enter the model number of the remote into your favorite web browser.
If Your Remote Is Under Warranty
If your Samsung remote is still under the one year parts warranty, please contact Samsung Customer Care for a replacement. To contact Samsung Customer Care, please us call us at 1-800-726-7864 (1-800-SAMSUNG) or if an agent is available click on the Live Chat button below. Have your model and serial number in hand.