We've recently become aware of a potential issue affecting certain Plasma TV's. In some instances, red dots may appear on the screen of the PN50C430 and PN50C450. If your Samsung television is one of the affected models, Samsung recommends that you download and install a firmware update specifically designed to resolve this issue.
To check whether your TV is affected enter the model number and serial number of your television in the box below.
PN50C430 and PN50C450
If you cannot locate your TV's model and serial number, please
Model Number :
-- Select Model --
Serial Number :
Your TV was not affected by the issue listed above. Please enjoy watching your Samsung TV.
1008.2 Firmware :
1008.2 Update Guide :
If you have any additional questions or need assistance with the firmware update installation process, please call Samsung Customer Care Center at 1-800-SAMSUNG (726-7864).
Please call the Samsung Customer Care Center at 1-800-SAMSUNG (726-7864) for further direction.