We have recently become aware of a potential issue affecting Plasma models PN43D440, PN43D450, and PN43D490 manufactured within a specific date range. A firmware update has been created to resolve this issue. If affected TVs are not updated they may experience sudden failure.

If your Samsung Plasma TV is one of these models, manufactured within the specified range, Samsung recommends that you download and install the latest firmware update specifically designed to resolve this issue.

Please check whether or not your TV falls within the affected date range by selecting your model number and entering your serial number in the box below.
Samsung PN43D440, PN43D450 and PN43D490
If you cannot locate your TV's model and serial number, please click here.

Model Number : Serial Number :